Bangladesh’s Best General Managers (Hospitality) award

A bold, more confident, independent woman who has complete authority over what she is saying and doing – Yes, It’s none other than Ms. Noeke Kusuma, General manager Four Points By Sheraton Dhaka. We are extremely pleased to share the announcement that Ms. Noeke Kusuma has been presented with the prestigious Bangladesh’s Best General Managers (Hospitality) award, which is endorsed by CMO Asia & World Federation of Hospitality Professionals. The certification is be provided by the World Federation of Hospitality Professionals. The award-giving ceremony was held on 8th September, 2019 at Pan Pacific, Sonar Gaon, Dhaka, Bangladesh. The recognition seeks to identify and celebrate outstanding brand building & marketing deserving individuals in Bangladesh. These awards are an independent brand recognition exercise initiated to give recognition to those individuals who have achieved extraordinary success from innovative and effective people management & customer satisfaction practices in Bangladesh. The Mission of the Awards is to educate and disseminate the importance of hospitality & customer service in Bangladesh.

Having 20 years of working experience in hospitality giants like Hyatt Regency, JW Mariott, Novotel and Le Meridien across countries like Singapore, Thailand, Malaysia, and of course her native Indonesia, she’s very fond of this industry. Despite studying to become an engineer, she switched her path many times, but always keep coming back to the hotel business! Pretty interesting career graph though! “The transition can be exciting, but it does bear a lot of challenges. You have to adapt to a new team and environment within a short notice. In addition to that, you have to be on your toes when it comes to solving problems immediately” – She quoted. Dhaka is one of the city that always close to her heart, which she believes has a vast opportunity for hotel business. Therefore, she was really excited before joining here to be able to contribute to Bangladesh hotelier’s world, and especially to lead the young, dynamic and enthusiastic team of Four Points Dhaka. The fun flare vibes of Four Points Dhaka is now everywhere in the Dhaka target market Thanks to her.